Supply and sale of goods by Blackpapper Computersis subject to the following standard terms and conditions:-

DEFINITIONS

In these terms and conditions:
“The Company” means Blackpapper Computers.

PROPERTY AND RISK

Title to any Goods supplied at any time to the Customer by the Company shall not pass to the Customer, notwithstanding delivery of any Goods or any documents representing them, until payment in full for any and all such Goods supplied and all other amounts on any account whatsoever due from the Customer to the Company has been made in full by the Customer

Goods supplied by the Company are at the Company’s risk from the time they are duly delivered to the relevant delivery address or if the Customer is responsible for collecting the Goods from the time they leave the Company’s premises. The Customer will be responsible for insuring the Goods while they are at its risk.

Goods are supplied on a sale or return basis unless previously agreed in writing. The details of the returns policy is stated below:-

Prior authorization is not required as long as:-

RETURNS POLICY

In keeping with software industry standards, we will gladly accept returns of packaged software within 30 days of purchase in an unopened packaging only.

Software purchased on-line through our website is considered opened at the time of purchase.

There are evaluation versions of our software available via download to anyone interested. This allows all prospective buyers to evaluate the product at their leisure to ensure that the software meets their needs before purchasing.

Software that has been opened or purchased online is (1) provided with free e-mail support and (2) may only be replaced with identical software / media within 30 days of purchase.

Instructions:

For software returns (packaged versions only), simply indicate the reason for your return on a piece of paper and wrap it securely with the unopened packaging.

Send the package to the following address: J-32, Ramesh Nagar, New Delhi- 110015

The problem with software is that most programs, once installed, continue working even after the software may have been returned to the store. With the high cost of software, some dishonest consumers would be motivated to purchase software, install it, and then return the media for a full refund while keeping the software. However, unlike music, software doesn’t always work as intended. There are complexities to software that may result in a specific program not working for a customer. Sometimes features listed on the box may not work as advertised (or as represented by a sales person). For these reasons, software is (and must be) returnable.

Invoice numbers must be quoted. If not, Blackpapper will credit at the earliest recorded invoiced amount for that title.